In this episode Rachel covers:
- How to Handle Refund Requests
- What it Means when someone asks for a refund
- How to De-escalate a Situation
- and how she gave someone a refund even though they didn't ask for one.
As usual, Rachel gives you the real, no BS talk about the ins and outs of running a business online.
Connect with Rachel on Instagram at instagram.com/girlconfident
Get on the waitlist for her Faith Activated: Journaling Experiment at www.rachelluna.biz/faith